PLACEHOLDER LEGAL TEXT — client must supply counsel-approved Cookie Policy
Cookie Policy
Last updated: September 30, 2026
This Cookie Policy explains how Washy AI (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website, access our web application, and interact with our services (collectively, the “Service”).
This policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies and Similar Technologies?
Cookies are small data text files placed on your computer or mobile device when you visit a website. They are widely used by web services to make websites function efficiently, remember preferences, and provide analytical reporting.
In addition to HTTP cookies, we and our service providers may use similar browser storage technologies:
- Session Storage & Local Storage: Web storage mechanisms built into modern browsers that allow data to be stored locally within the browser session or persistently.
- Authentication Tokens: Encrypted session identifiers exchanged securely between your browser and our authentication services.
2. Categories of Cookies We Use
We classify the cookies and storage mechanisms used on our platform into the following three functional categories:
Strictly Necessary / Essential Cookies
These cookies are necessary for the website and application to function properly. They enable core security features, user authentication, active session maintenance, and CSRF protection. Because they are essential to deliver the Service you request, they cannot be switched off in our systems.
Analytics & Performance Cookies
These cookies help us understand how users navigate and interact with Washy AI. They allow us to count visits, measure traffic sources, detect software errors, and gauge the performance of key features. All information collected is aggregated and de-identified.
Preferences & Functional Cookies
These cookies remember choices you make (such as UI preferences, theme configuration, or interface states) to provide a more tailored and consistent experience across visits.
3. Cookies Used on Washy AI
The table below provides details regarding the specific cookies and storage keys utilized across our application and marketing site:
| Cookie / Storage Key | Provider | Category | Purpose | Lifespan |
|---|---|---|---|---|
| sb-*-auth-token | Supabase | Essential | Maintains secure signed-in session state and authentication tokens. | Session / Up to 1 year |
| ph_* (posthog) | PostHog | Analytics | Collects anonymized usage telemetry to help us improve product workflows and detect errors. | Up to 1 year |
| __stripe_mid, __stripe_sid | Stripe | Essential | Enables fraud prevention and secure payment processing during subscription checkouts. | Session to 1 year |
| theme_preference | First-party | Functional | Preserves UI appearance and visual preferences. | Persistent (Local Storage) |
4. Third-Party Services
We partner with trusted third-party service providers that assist in operating our platform. These providers may set cookies or inspect browser storage in accordance with their respective privacy policies:
- Supabase: For identity, authentication management, and secure database interactions.
- Stripe: For secure payment processing, subscription billing, and fraud mitigation.
- PostHog: For product analytics and usage monitoring (no intentional personally identifiable information is recorded in events).
5. Managing and Disabling Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your preferences by adjusting your browser settings:
- Most modern web browsers allow you to view, delete, and block cookies from specific domains or entirely. Refer to your browser's help documentation (e.g., Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge) to adjust cookie settings.
- You can also browse our marketing pages using your browser's Incognito or Private Browsing mode to prevent persistent cookies from remaining on your device after closing the session.
Important Note: If you disable strictly necessary cookies, key sections of the Service — including the ability to sign in, view analyses, or manage your account — will not function properly.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, technological advances, or applicable legal and regulatory requirements. Any updates will be posted on this page with an updated "Last updated" date.
7. Contact Us
If you have questions or concerns about our use of cookies or this policy, please contact us at our Contact page or by emailing hello@washy.ai.